Cathy Chaplin

Cathy is the first person who will put a smile on your face when you call! She came to work for The Financial Center in 2017, but her relationship and experience with our founder, Edna Steidinger, go all the way back to 1995, when they worked together in banking and when they both studied for and passed their insurance licensing exams. 

Cathy’s main role is making clients feel special! In her role, whether answering the phones, putting on a company event, or helping advisors get ready for client meetings, her goal is simple: to make your experience memorable! 

Working Style: Cathy’s working style is that of a Collaborator.  She is warm, informal, and enjoys meeting new people.  She is unselfish, a tolerant and understanding listener, who derives satisfaction from doing things for other people and being appreciated by them for doing so.

Family: Cathy lives in Fairbury, IL, with her husband, Clark, who is a high school teacher, and has three children and five grandchildren. They enjoy traveling together and have a special place in their heart for family pets.

Favorite Travel Destination: She enjoys the beach with friends for short trips, traveling with her husband, and visiting historical sites and national parks.

Favorite Hobby: Spending time with her grandchildren and traveling.